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The Functional Support Plan is a “contract” between two functions or groups that outlines how they will interact, collaborate and divide responsibilities.
They can be created for multiple departments that assist the product team, such as Marketing, Finance, Customer Service, Sales, Operations and more. All Functional Support Plans are combined towards integrated functional support plans that eventually build towards the product master plan.
This template is discussed in depth in our Product Management Essentials Workshop.
We make it easy for your team to take their learning back to the office with product management and product strategy templates that are based on our frameworks, books, and workshops. Our templates and tool kits are also included in our corresponding product management and product training programs. They are included in our product management workshops.